Another Promise Not Kept

"You will get your fuel rebate within three (3) minutes" at any post office.

Another promise not kept!

My daughter just inform me on the situation regarding the fuel rebate claim at the post office.

She went over to the post office located at Penang Tesco around noon. She got the cue number 175. She then fill up the form and seeing that her turn will be quite sometime she went for lunch and run some errant.

Upon returning at around 4:40, her number was still not called and five minutes later, the post office announce that the money has finish and they have to close the counter. All the unpaid people are ask to return again tomorrow.

So how much time and fuel cost one has to pay before getting the fuel rebate?

Don't make any promise if you cannot keep it. Inefficiency of our system is the keyword.